Abstract
Patients are more satisfied with their physicians when they are given and retain more information about their illnesses. Whe an experimental group of patients was asked to restate what they had been told, followed by physician feedback, retention of the information was 83.5 percent compared to 60.8 percent in a control group in which this technique was not used. Patient satisfaction was also higher in the experimental group.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 217-222 |
| Number of pages | 6 |
| Journal | Journal of Family Practice |
| Volume | 5 |
| Issue number | 2 |
| State | Published - Aug 1977 |
| Externally published | Yes |
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ASJC Scopus subject areas
- Public Health, Environmental and Occupational Health
Cite this
The communication of information from physician to patient : a method for increasing patient retention and satisfaction. / Bertakis, Klea D.
In: Journal of Family Practice, Vol. 5, No. 2, 08.1977, p. 217-222.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - The communication of information from physician to patient
T2 - a method for increasing patient retention and satisfaction.
AU - Bertakis, Klea D
PY - 1977/8
Y1 - 1977/8
N2 - Patients are more satisfied with their physicians when they are given and retain more information about their illnesses. Whe an experimental group of patients was asked to restate what they had been told, followed by physician feedback, retention of the information was 83.5 percent compared to 60.8 percent in a control group in which this technique was not used. Patient satisfaction was also higher in the experimental group.
AB - Patients are more satisfied with their physicians when they are given and retain more information about their illnesses. Whe an experimental group of patients was asked to restate what they had been told, followed by physician feedback, retention of the information was 83.5 percent compared to 60.8 percent in a control group in which this technique was not used. Patient satisfaction was also higher in the experimental group.
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UR - http://www.scopus.com/inward/citedby.url?scp=0017520551&partnerID=8YFLogxK
M3 - Article
C2 - 894226
AN - SCOPUS:0017520551
VL - 5
SP - 217
EP - 222
JO - Journal of Family Practice
JF - Journal of Family Practice
SN - 0094-3509
IS - 2
ER -