Rapid conversion of an outpatient psychiatric clinic to a 100% virtual telepsychiatry clinic in response to COVID-19

Peter Yellowlees, Keisuke Nakagawa, Murat Pakyurek, Angel Hanson, Jerry Elder, Helen C. Kales

Research output: Contribution to journalArticle

Abstract

In anticipation of a surge of COVID-19 cases in Northern California, the outpatient psychiatric clinic at UC Davis Health, in which 98% of visits initially occurred in person, was converted to a telepsychiatry clinic, with all visits changed to virtual appointments within 3 business days. The clinic had 73 virtual appointments on its first day after full conversion.

This column describes the process, challenges, and lessons learned from this rapid conversion. Patients were generally grateful, providers learned rapidly how to work from home, and the clinic remained financially viable with no immediate losses.

Original languageEnglish (US)
Pages (from-to)749-752
Number of pages4
JournalPsychiatric Services
Volume71
Issue number7
DOIs
StatePublished - Jul 2020
Externally publishedYes

ASJC Scopus subject areas

  • Psychiatry and Mental health

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