Abstract
Between 1995 and 1999, the United States veterans healthcare system underwent a radical transformation. The reinvention effort remains a work in progress, but the results have documented improved access to care, significantly higher service satisfaction, and substantially higher quality of care, while reducing per patient costs by 25%. Although turbulent at times, the changes instituted during this period created a dynamic milieu for nursing that has provided fertile ground for innovation and unprecedented opportunities to improve patient care.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 429-441 |
| Number of pages | 13 |
| Journal | Nursing Clinics of North America |
| Volume | 35 |
| Issue number | 2 |
| State | Published - Jun 2000 |
| Externally published | Yes |
ASJC Scopus subject areas
- Nursing(all)