Abstract
Between 1995 and 1999, the United States veterans healthcare system underwent a radical transformation. The reinvention effort remains a work in progress, but the results have documented improved access to care, significantly higher service satisfaction, and substantially higher quality of care, while reducing per patient costs by 25%. Although turbulent at times, the changes instituted during this period created a dynamic milieu for nursing that has provided fertile ground for innovation and unprecedented opportunities to improve patient care.
Original language | English (US) |
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Pages (from-to) | 429-441 |
Number of pages | 13 |
Journal | Nursing Clinics of North America |
Volume | 35 |
Issue number | 2 |
State | Published - Jun 2000 |
ASJC Scopus subject areas
- Nursing(all)