Medicare beneficiary knowledge: Measurement implications from a qualitative study

Cayla R. Teal, Debora A Paterniti, Christi L. Murphy, Dolly A. John, Robert O. Morgan

Research output: Contribution to journalArticle

5 Scopus citations

Abstract

Medicare beneficiary knowledge about fee-for-service (FFS) Medicare versus managed care alternatives (MCA) has been studied extensively. However, these efforts might be compromised by lack of familiarity with common Medicare terminology. We used qualitative methods to examine beneficiaries' familiarity with Medicare Programs (FFS and MCA) and terminology. Twenty-one indepth, semi-structured beneficiary interview transcripts were analyzed through iterative review. Across sex, race/ethnicity, and benefits programs, participants found interview questions with Medicare terminology difficult to answer, potentially causing missing, incorrect, and inaccurate responses to interview questions. Assessment of beneficiary knowledge may be fundamentally impacted by absence of basic familiarity with Medicare Programs terminology.

Original languageEnglish (US)
Pages (from-to)13-23
Number of pages11
JournalHealth Care Financing Review
Volume27
Issue number4
StatePublished - Jun 2006

ASJC Scopus subject areas

  • Nursing(all)
  • Health(social science)
  • Health Professions(all)

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