Abstract
The objective of our project was to improve the efficiency of the physical examination screening service of a large hospital system. We began with a detailed simulation model to explore the relationships between four performance measures and three decision factors. We then attempted to identify the optimal physician inquiry starting time by solving a goal-programming problem, where the objective function includes multiple goals. One of our simulation results shows that the proposed optimal physician inquiry starting time decreased patient wait times by 50% without increasing overall physician utilization.
Original language | English (US) |
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Pages (from-to) | 579-590 |
Number of pages | 12 |
Journal | Journal of Medical Systems |
Volume | 34 |
Issue number | 4 |
DOIs | |
State | Published - Aug 2010 |
Keywords
- Goal programming
- Patient wait time
- Simulation
- Utilization
ASJC Scopus subject areas
- Medicine (miscellaneous)
- Health Informatics
- Health Information Management
- Information Systems
- Medicine(all)