Abstract
The objective of our project was to improve the efficiency of the physical examination screening service of a large hospital system. We began with a detailed simulation model to explore the relationships between four performance measures and three decision factors. We then attempted to identify the optimal physician inquiry starting time by solving a goal-programming problem, where the objective function includes multiple goals. One of our simulation results shows that the proposed optimal physician inquiry starting time decreased patient wait times by 50% without increasing overall physician utilization.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 579-590 |
| Number of pages | 12 |
| Journal | Journal of Medical Systems |
| Volume | 34 |
| Issue number | 4 |
| DOIs | |
| State | Published - Aug 2010 |
Keywords
- Goal programming
- Patient wait time
- Simulation
- Utilization
ASJC Scopus subject areas
- Medicine (miscellaneous)
- Health Informatics
- Health Information Management
- Information Systems
- Medicine(all)
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Cite this
Song, W. T., Chih, M., & Bair, A. E. (2010). Improving the efficiency of physical examination services. Journal of Medical Systems, 34(4), 579-590. https://doi.org/10.1007/s10916-009-9271-z