Improving the efficiency of physical examination services

Wheyming Tina Song; Mingchang Chih; Aaron E Bair

doi:10.1007/s10916-009-9271-z

Improving the efficiency of physical examination services

Wheyming Tina Song, Mingchang Chih, Aaron E Bair

Emergency Medicine

Research output: Contribution to journal › Article

6 Scopus citations

Abstract

The objective of our project was to improve the efficiency of the physical examination screening service of a large hospital system. We began with a detailed simulation model to explore the relationships between four performance measures and three decision factors. We then attempted to identify the optimal physician inquiry starting time by solving a goal-programming problem, where the objective function includes multiple goals. One of our simulation results shows that the proposed optimal physician inquiry starting time decreased patient wait times by 50% without increasing overall physician utilization.

Original language	English (US)
Pages (from-to)	579-590
Number of pages	12
Journal	Journal of Medical Systems
Volume	34
Issue number	4
DOIs	https://doi.org/10.1007/s10916-009-9271-z
State	Published - Aug 2010

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Keywords

Goal programming
Patient wait time
Simulation
Utilization

ASJC Scopus subject areas

Medicine (miscellaneous)
Health Informatics
Health Information Management
Information Systems
Medicine(all)

Cite this

Song, W. T., Chih, M., & Bair, A. E. (2010). Improving the efficiency of physical examination services. Journal of Medical Systems, 34(4), 579-590. https://doi.org/10.1007/s10916-009-9271-z

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10.1007/s10916-009-9271-z