Implementation of an Econsult system with patient navigation

Yale Medicine Group, Project Access-New Haven Group, Fair Haven Community Health Center Group, Yale-New Haven Health System Group, Yale National Clinician Scholars Program Group

Research output: Contribution to journalArticlepeer-review

1 Scopus citations


Community and academic partners in New Haven, Connecticut designed and implemented a system whereby patients with Medicaid insurance at a community health center received electronic specialty consultation from academic medical center physicians as well as navigation to follow-up tests and face-to-face appointments. Specialty access was improved, but some patients reported being burdened by a lack of coordination for their overall care.

Original languageEnglish (US)
Pages (from-to)28-39
Number of pages12
JournalJournal of Health Care for the Poor and Underserved
Issue number1
StatePublished - Feb 2019
Externally publishedYes


  • Electronic consults
  • Patient navigation
  • Specialty access
  • Specialty consultation

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health


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