How to build, evaluate, and increase your e-mental health program efficiency

Donald M. Hilty; Erica Z. Shoemaker; Jay Shore

doi:10.1007/978-3-319-20852-7_4

How to build, evaluate, and increase your e-mental health program efficiency

Donald M. Hilty, Erica Z. Shoemaker, Jay Shore

Research output: Chapter in Book/Report/Conference proceeding › Chapter

1 Scopus citations

Abstract

Objective: This chapter discusses the prioritization of outcomes and evaluation in the provision of synchronous telemedicine (i.e., videoconferencing, STM) services. Methods: This organizational approach may be a shift from seeing what happens with planned services to planning the outcomes and then designing the services—in advance. Results: Basic and advanced areas of evaluation (e.g., satisfaction, technology, cost, clinical and other outcomes) are suggested and involve the many participants in STM in a systematic framework. It also offers suggestions on how to do a needs assessment and how to adjust priorities based on specific needs and available resources in a program. Examples of project improvement apply ideas from theory to clinical and other associated outcomes. References and resources of information are provided for further review. Conclusion: The readers acquire knowledge, skill, and a framework to improve existing programs and help their many participants.

Original language	English (US)
Title of host publication	e-Mental Health
Publisher	Springer International Publishing
Pages	59-76
Number of pages	18
ISBN (Electronic)	9783319208527
ISBN (Print)	9783319208510
DOIs	https://doi.org/10.1007/978-3-319-20852-7_4
State	Published - Jan 1 2016
Externally published	Yes

ASJC Scopus subject areas

Medicine(all)
Psychology(all)

Access to Document

10.1007/978-3-319-20852-7_4

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