Emergency communications within the limited English proficient Chinese community

Mei Po Yip, Rebecca E. Calhoun, Ian S. Painter, Hendrika W. Meischke, Shin-Ping Tu

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

Limited English speaking communities face communication challenges during emergencies. Our objective was to investigate Chinese limited English proficiency individuals' perceptions of and inclination to interact with emergency communication systems. A telephone survey was conducted in Mandarin or Cantonese with 250 ethnic Chinese individuals who spoke little or no English. Respondents who spoke no English were less likely to name 9-1-1 as their first source of help for a medical emergency than those who spoke some English (p < 0.01). Those reporting higher levels of confidence in handling the situation were more likely to name 9-1-1 as their first source of help, as were those who listed 9-1-1 as their most trusted source of help (p < 0.01). For this group, the results indicate that calling 9-1-1 may require a sense of self-efficacy. Not calling 9-1-1 in a medical emergency can have serious health consequences, thus interventions are needed to increase confidence in accessing 9-1-1.

Original languageEnglish (US)
Pages (from-to)769-771
Number of pages3
JournalJournal of Immigrant and Minority Health
Volume16
Issue number4
DOIs
StatePublished - Jan 1 2014
Externally publishedYes

Fingerprint

Emergencies
Communication
Names
Self Efficacy
Telephone
Health
Surveys and Questionnaires

Keywords

  • Chinese-Americans
  • Emergency preparedness
  • English proficiency
  • Telephone survey
  • Underserved populations

ASJC Scopus subject areas

  • Epidemiology
  • Public Health, Environmental and Occupational Health

Cite this

Emergency communications within the limited English proficient Chinese community. / Yip, Mei Po; Calhoun, Rebecca E.; Painter, Ian S.; Meischke, Hendrika W.; Tu, Shin-Ping.

In: Journal of Immigrant and Minority Health, Vol. 16, No. 4, 01.01.2014, p. 769-771.

Research output: Contribution to journalArticle

Yip, Mei Po ; Calhoun, Rebecca E. ; Painter, Ian S. ; Meischke, Hendrika W. ; Tu, Shin-Ping. / Emergency communications within the limited English proficient Chinese community. In: Journal of Immigrant and Minority Health. 2014 ; Vol. 16, No. 4. pp. 769-771.
@article{994eb285113140949d101f30996d343f,
title = "Emergency communications within the limited English proficient Chinese community",
abstract = "Limited English speaking communities face communication challenges during emergencies. Our objective was to investigate Chinese limited English proficiency individuals' perceptions of and inclination to interact with emergency communication systems. A telephone survey was conducted in Mandarin or Cantonese with 250 ethnic Chinese individuals who spoke little or no English. Respondents who spoke no English were less likely to name 9-1-1 as their first source of help for a medical emergency than those who spoke some English (p < 0.01). Those reporting higher levels of confidence in handling the situation were more likely to name 9-1-1 as their first source of help, as were those who listed 9-1-1 as their most trusted source of help (p < 0.01). For this group, the results indicate that calling 9-1-1 may require a sense of self-efficacy. Not calling 9-1-1 in a medical emergency can have serious health consequences, thus interventions are needed to increase confidence in accessing 9-1-1.",
keywords = "Chinese-Americans, Emergency preparedness, English proficiency, Telephone survey, Underserved populations",
author = "Yip, {Mei Po} and Calhoun, {Rebecca E.} and Painter, {Ian S.} and Meischke, {Hendrika W.} and Shin-Ping Tu",
year = "2014",
month = "1",
day = "1",
doi = "10.1007/s10903-013-9935-0",
language = "English (US)",
volume = "16",
pages = "769--771",
journal = "Journal of Immigrant and Minority Health",
issn = "1557-1912",
publisher = "Springer New York",
number = "4",

}

TY - JOUR

T1 - Emergency communications within the limited English proficient Chinese community

AU - Yip, Mei Po

AU - Calhoun, Rebecca E.

AU - Painter, Ian S.

AU - Meischke, Hendrika W.

AU - Tu, Shin-Ping

PY - 2014/1/1

Y1 - 2014/1/1

N2 - Limited English speaking communities face communication challenges during emergencies. Our objective was to investigate Chinese limited English proficiency individuals' perceptions of and inclination to interact with emergency communication systems. A telephone survey was conducted in Mandarin or Cantonese with 250 ethnic Chinese individuals who spoke little or no English. Respondents who spoke no English were less likely to name 9-1-1 as their first source of help for a medical emergency than those who spoke some English (p < 0.01). Those reporting higher levels of confidence in handling the situation were more likely to name 9-1-1 as their first source of help, as were those who listed 9-1-1 as their most trusted source of help (p < 0.01). For this group, the results indicate that calling 9-1-1 may require a sense of self-efficacy. Not calling 9-1-1 in a medical emergency can have serious health consequences, thus interventions are needed to increase confidence in accessing 9-1-1.

AB - Limited English speaking communities face communication challenges during emergencies. Our objective was to investigate Chinese limited English proficiency individuals' perceptions of and inclination to interact with emergency communication systems. A telephone survey was conducted in Mandarin or Cantonese with 250 ethnic Chinese individuals who spoke little or no English. Respondents who spoke no English were less likely to name 9-1-1 as their first source of help for a medical emergency than those who spoke some English (p < 0.01). Those reporting higher levels of confidence in handling the situation were more likely to name 9-1-1 as their first source of help, as were those who listed 9-1-1 as their most trusted source of help (p < 0.01). For this group, the results indicate that calling 9-1-1 may require a sense of self-efficacy. Not calling 9-1-1 in a medical emergency can have serious health consequences, thus interventions are needed to increase confidence in accessing 9-1-1.

KW - Chinese-Americans

KW - Emergency preparedness

KW - English proficiency

KW - Telephone survey

KW - Underserved populations

UR - http://www.scopus.com/inward/record.url?scp=84904380959&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84904380959&partnerID=8YFLogxK

U2 - 10.1007/s10903-013-9935-0

DO - 10.1007/s10903-013-9935-0

M3 - Article

C2 - 24158381

AN - SCOPUS:84904380959

VL - 16

SP - 769

EP - 771

JO - Journal of Immigrant and Minority Health

JF - Journal of Immigrant and Minority Health

SN - 1557-1912

IS - 4

ER -