Assessing cultural competence of policy organizations

Rose M. Mays, Mary Lou de Leon Siantz, Stephan A. Viehweg

Research output: Contribution to journalArticle

11 Citations (Scopus)

Abstract

Assessment of the capabilities of human service providers to care for individuals from diverse cultures has been widely discussed in the literature. However, a less examined area is the appraisal of the cultural competence of the administrative or policy bodies whose actions shape the character of these human services. This article demonstrates an approach for evaluating a policy organization's cultural competence using a governmental agency as a case study. Findings from this assessment prompted this agency to generate plans to further enhance its cultural competence.

Original languageEnglish (US)
Pages (from-to)139-144
Number of pages6
JournalJournal of Transcultural Nursing
Volume13
Issue number2
DOIs
StatePublished - 2002
Externally publishedYes

Fingerprint

Cultural Competency
Organizations

ASJC Scopus subject areas

  • Nursing(all)

Cite this

Assessing cultural competence of policy organizations. / Mays, Rose M.; de Leon Siantz, Mary Lou; Viehweg, Stephan A.

In: Journal of Transcultural Nursing, Vol. 13, No. 2, 2002, p. 139-144.

Research output: Contribution to journalArticle

Mays, Rose M. ; de Leon Siantz, Mary Lou ; Viehweg, Stephan A. / Assessing cultural competence of policy organizations. In: Journal of Transcultural Nursing. 2002 ; Vol. 13, No. 2. pp. 139-144.
@article{66d80c06fda74879b7f17f2b4873877c,
title = "Assessing cultural competence of policy organizations",
abstract = "Assessment of the capabilities of human service providers to care for individuals from diverse cultures has been widely discussed in the literature. However, a less examined area is the appraisal of the cultural competence of the administrative or policy bodies whose actions shape the character of these human services. This article demonstrates an approach for evaluating a policy organization's cultural competence using a governmental agency as a case study. Findings from this assessment prompted this agency to generate plans to further enhance its cultural competence.",
author = "Mays, {Rose M.} and {de Leon Siantz}, {Mary Lou} and Viehweg, {Stephan A.}",
year = "2002",
doi = "10.1177/104365960201300207",
language = "English (US)",
volume = "13",
pages = "139--144",
journal = "Journal of Transcultural Nursing",
issn = "1043-6596",
publisher = "SAGE Publications Inc.",
number = "2",

}

TY - JOUR

T1 - Assessing cultural competence of policy organizations

AU - Mays, Rose M.

AU - de Leon Siantz, Mary Lou

AU - Viehweg, Stephan A.

PY - 2002

Y1 - 2002

N2 - Assessment of the capabilities of human service providers to care for individuals from diverse cultures has been widely discussed in the literature. However, a less examined area is the appraisal of the cultural competence of the administrative or policy bodies whose actions shape the character of these human services. This article demonstrates an approach for evaluating a policy organization's cultural competence using a governmental agency as a case study. Findings from this assessment prompted this agency to generate plans to further enhance its cultural competence.

AB - Assessment of the capabilities of human service providers to care for individuals from diverse cultures has been widely discussed in the literature. However, a less examined area is the appraisal of the cultural competence of the administrative or policy bodies whose actions shape the character of these human services. This article demonstrates an approach for evaluating a policy organization's cultural competence using a governmental agency as a case study. Findings from this assessment prompted this agency to generate plans to further enhance its cultural competence.

UR - http://www.scopus.com/inward/record.url?scp=0036550869&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=0036550869&partnerID=8YFLogxK

U2 - 10.1177/104365960201300207

DO - 10.1177/104365960201300207

M3 - Article

C2 - 11951717

AN - SCOPUS:0036550869

VL - 13

SP - 139

EP - 144

JO - Journal of Transcultural Nursing

JF - Journal of Transcultural Nursing

SN - 1043-6596

IS - 2

ER -