A qualitative needs assessment for development of cultural consultation service

Hendry Ton, Alan K Koike, Robert E Hales, Jo Ann Johnson, Donald M. Hilty

Research output: Contribution to journalArticlepeer-review

20 Scopus citations


Cross-cultural mental health services were assessed using qualitative interviews and focus groups of 43 mental health clinicians and program directors in one of the most ethnically integrated cities in the US. The commonly used strategy of ethnic matching between clinician and patient was found to be difficult to effectively apply to an ethnically diverse and highly integrated patient population. Information from cultural-competency training was also found to be difficult to apply, particularly due to time limitations and language barriers. Implementation of a cultural consultation service, which uses in-depth cultural evaluations and case-based learning, may help bridge these service gaps.

Original languageEnglish (US)
Pages (from-to)491-504
Number of pages14
JournalTranscultural Psychiatry
Issue number3
StatePublished - Sep 2005


  • Consultation-liaison psychiatry
  • Cultural formulation
  • Culture
  • Ethnicity
  • Mental health services

ASJC Scopus subject areas

  • Psychiatry and Mental health


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