A mobile care coordination system for the management of complex chronic disease

Sarah Haynes, Katherine K Kim

Research output: Chapter in Book/Report/Conference proceedingConference contribution

10 Scopus citations


There is global concern about healthcare cost, quality, and access as the prevalence of complex and chronic diseases, such as heart disease, continues to grow. Care for patients with complex chronic disease involves diverse practitioners and multiple transitions between medical centers, physician practices, clinics, community resources, and patient homes. There are few systems that provide the flexibility to manage these varied and complex interactions. Participatory and user-centered design methodology was applied to the first stage of building a mobile platform for care coordination for complex, chronic heart disease. Key informant interviews with patients, caregivers, clinicians, and care coordinators were conducted. Thematic analysis led to identification of priority user functions including shared care plan, medication management, symptom management, nutrition, physical activity, appointments, personal monitoring devices, and integration of data and workflow. Meaningful stakeholder engagement contributes to a person-centered system that enhances health and efficiency.

Original languageEnglish (US)
Title of host publicationNursing Informatics 2016 - eHealth for All: Every Level Collaboration - From Project to Realization
PublisherIOS Press
Number of pages5
ISBN (Electronic)9781614996576
StatePublished - 2016
Event13th International Conference on Nursing Informatics, NI 2016 - Geneva, Switzerland
Duration: Jun 25 2016Jun 29 2016

Publication series

NameStudies in Health Technology and Informatics
ISSN (Print)09269630
ISSN (Electronic)18798365


Other13th International Conference on Nursing Informatics, NI 2016


  • Care coordination
  • Care management
  • Chronic disease
  • Mobile application
  • Person-centered

ASJC Scopus subject areas

  • Biomedical Engineering
  • Health Informatics
  • Health Information Management


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